• Customer Service 1-855-4MALHAM
  • M-F 9am-5pm PST
  • sales@malhamusa.com
  • US Shipping Schedule

Shipping, Terms and Conditions

  

Application

These terms and conditions shall apply to the sale of all goods by Malham USA to customers in the USA. The placing of an order shall be deemed to be acceptance by the buyer of these terms and conditions.

Shipping to US

All orders ship from our international warehouse. Prices are landed prices in the USA inclusive of international shipping and duties. Domestic carriage applies on all orders.

Shipping to Canada - 15% Delivery Charge

All shipments into Canada will be handled via DHL/FedEx.  Orders will be delivered 8-10 business days after dispatch from our international warehouse.  In order to cover the expedited shipping fees, we have instituted a 15% delivery charge that covers all freight, duties and domestic carriage.  For example, a $400 order would be $460 delivered.

2021 Shipping Schedule

Minimum Order

Minimum order value is $300.

Pricing

All prices quoted are inclusive of international freight and duties. Prices are landed prices in New York (JFK Airport). Customer is responsible for domestic carriage.

Terms

All goods are shipped C.O.D. Payment is due upon receipt of goods. We accept payment via credit card (Visa and MasterCard) and check. If we have a credit card on file, we will charge it 3 days after you have received your order, thus giving you time to report missing items (see “Shortages” below). Prices are subject to change without notice.

Lead Time – Consolidated Shipments

Please allow 1 week from ship date for delivery.

Shortages

Please contact us immediately at sales@malhamusa.com if you are missing pieces from your order. No claim can be entertained unless notified in detail to Malham within 3 days of receipt of goods.

Returns

Goods must not be returned without prior agreement. No product is sold on sale or return basis.